🔒 Privacy Policy
Last Updated: January 1, 2025
Welcome to Neuro Calm Pro ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website neurocalmpro.net or make a purchase.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing/shipping address
- Payment Information: Credit card details (processed securely through third-party payment processors)
- Usage Data: IP address, browser type, pages visited, time spent on site
- Device Information: Device type, operating system, unique device identifiers
- Cookies: Session cookies, preference cookies, analytics cookies
2. How We Use Your Information
We use collected information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Provide customer support
- Send marketing communications (with your consent)
- Improve our website and products
- Comply with legal obligations
- Prevent fraud and ensure security
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Payment Processors: To securely process transactions
- Shipping Partners: To deliver your orders
- Analytics Providers: To understand website usage (anonymized data)
- Legal Authorities: When required by law or to protect our rights
4. Cookies Policy
We use cookies to enhance your browsing experience. You may control cookie settings through your browser preferences. Disabling cookies may affect website functionality. Types of cookies we use:
- Essential Cookies: Required for website operation
- Analytics Cookies: Help us understand visitor behavior
- Marketing Cookies: Used to deliver relevant advertisements
5. Data Security
We implement industry-standard security measures including SSL encryption, secure payment processing, and restricted access controls to protect your personal information. However, no transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt-out of marketing communications at any time
- Data portability where applicable
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.
8. Children's Privacy
Our website is not directed at children under 18. We do not knowingly collect personal information from minors. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.
10. Contact Us
For privacy-related questions or requests, contact us at:
Email: privacy@neurocalmpro.net
Website: neurocalmpro.net